The Mining Shop UK Terms and Conditions

1.1 Parties. These terms govern contracts between The Mining Shop UK Limited ("The Mining Shop") and each customer ("Customer"). Our website is primarily for businesses. Before accepting a direct order we classify the sale using the Customer's actual purpose and the product presentation; an invoice, company-name field, analytics tag or automated status does not override the law.

1.2 Business Customer. A person acts as a Business Customer only where purchasing wholly or mainly for their trade, business, craft or profession. Industrial ASIC miners, hosting, repairs, consultancy, wholesale, bespoke and infrastructure services are offered B2B unless we expressly offer a consumer service.

1.3 Consumer. An individual acts as a Consumer where purchasing wholly or mainly outside a trade, business, craft or profession. A product expressly presented for home-mining or consumer use, or a qualifying sale through eBay, Amazon or Google Merchant, may be a Consumer sale. The Customer's real purpose controls. A Consumer receives all mandatory rights regardless of our internal channel or automated classification.

1.4 Direct consumer enquiries. If a direct website order is not offered to Consumers, we may reject or cancel it before acceptance and direct the buyer to a supported consumer channel. If we accept a Consumer contract, full consumer rights apply.

1.5 Repeat orders. A returning buyer's source and prior classification may be recorded in WooCommerce, but each transaction is classified on its own facts. A direct repeat order is not automatically B2B merely because an earlier order came from a consumer marketplace.

1.6 Verification and tax. We may request proportionate evidence of identity, authority, intended use, payer, source of funds, sanctions or export status. Business status does not itself create VAT recovery or a tax deduction.

2.1 Contract documents. The contract comprises, in descending order of precedence: (a) a signed agreement or expressly accepted Order Confirmation; (b) any service schedule or product-specific terms; (c) these Terms; and (d) the policies expressly incorporated below. Mandatory law always prevails.

2.2 Incorporated sales policies. The Payments Policy, Delivery and Shipping Policy, Refund and Returns Policy, Warranty Policy, Mining Risk Disclaimer, Verification, AML and Sanctions Statement, and Electrical Safety Notice form part of an applicable hardware contract.

2.3 Services. Hosting, repair and consultancy contracts also incorporate their specialist terms and completed schedule. Privacy, cookies and governance pages explain legal or operational practices but are not contract terms unless expressly incorporated.

2.4 Marketplace orders. Mandatory law, the accepted marketplace listing and the platform's buyer terms apply. Where they conflict with these Terms, the marketplace-specific and mandatory consumer provisions prevail for that order.

3.1 Formation. A legally binding contract is formed when The Mining Shop either issues a written Order Confirmation or dispatches the goods.

3.2 Website orders. Listings are invitations to treat. By submitting an order the Customer makes an offer to purchase.

3.3 Acknowledgment. An email acknowledging receipt confirms receipt only and is not acceptance unless it explicitly says so.

3.4 Final contract terms. The final contract consists of the Customer's order, these terms, incorporated policies and the Order Confirmation.

3.5 Client fit. We may speak with new customers and decline orders where mining is unsuitable, payment cannot be verified, checks are incomplete or supply is unavailable.

3.6 Unavailability. If an item is unavailable, we may offer an equivalent or better substitute but supply it only after the Customer expressly accepts. Otherwise, we refund the amount paid for the unavailable goods.

3.7 Language. The contract language is English and the English version prevails.

4.1 Payment. Hardware is paid in full before allocation unless a written Order Confirmation states otherwise. A quotation, checkout acknowledgement or pro-forma invoice is not acceptance.

4.2 Incoterms. UK-destination orders are supplied on the duty basis stated before payment. International orders are DAP by default. DDP is available only where expressly quoted and confirmed in writing before payment. Under DAP the Customer is importer of record and pays destination duty, tax, brokerage and government charges.

4.3 Delivery period. Dates are estimates unless expressly guaranteed. Consumer delivery follows the period agreed at checkout and mandatory law; B2B timing and delay remedies follow the Order Confirmation and Delivery Policy.

4.4 Risk. For B2B sales, risk may pass when goods are handed to the carrier under the agreed delivery term. For Consumer sales, risk remains with us until the Consumer or a person identified by the Consumer (other than our carrier) takes physical possession, except where the Consumer independently commissions a carrier we did not offer.

5.1 Prices are net and exclude VAT unless stated otherwise. VAT, shipping and applicable charges are shown before the order is finalised.

5.2 For DAP delivery, the Customer bears destination duties, import taxes and related fees.

5.3 Price movement. Prices may change before cleared payment and contract acceptance. Once payment has cleared and we issue the written Order Confirmation, the agreed machine price is fixed and will not be increased because of later supplier, exchange-rate or cryptocurrency-market movements.

6.1 Methods. We accept bank transfer, Stripe card payment where offered below £1,500 excluding VAT, and invoice-approved USDT, USDC or BTC. We never accept cash. Marketplace payments are processed only through that platform.

6.2 Crypto settlement. Crypto pays a GBP invoice. USDT and USDC must arrive in the invoice currency, amount and network. BTC is valued in GBP using the Coinbase spot rate when confirmed in our designated wallet; if Coinbase is unavailable we may use the Binance spot rate. The Customer pays network and exchange fees and must make good a shortfall. We do not retain an unagreed material overpayment and will resolve it under the Payments Policy.

6.3 No machine deposits. Hardware purchases are paid in full. Hosting energy deposits, siting fees and repair diagnostic fees are separate service charges.

6.4 Checks. We may pause, reject or cancel a payment or order for verification, fraud, sanctions, export, payer or source-of-funds concerns. Our internal £15,000 including VAT aggregate threshold over 30 days is a risk trigger, not a claim that every hardware seller is legally required to apply enhanced due diligence at that figure.

7.1 We retain ownership of all delivered goods until full payment is received.

7.2 Until ownership transfers, the Customer must handle the goods carefully and insure them at replacement value against fire, water damage and theft, providing proof on request.

7.3 If a third party seizes or claims the goods, the Customer must inform the third party of our ownership and notify us in writing without delay, and shall reimburse costs we incur protecting our rights unless recoverable from the third party.

A Business Customer confirms that its purchase is wholly or mainly for its trade, business, craft or profession. A Consumer confirms that the eligible physical product is being purchased wholly or mainly outside any trade, business, craft or profession. Every Customer must arrange competent installation and operate high-power mining equipment in accordance with the product documentation, manufacturer tolerances and applicable electrical, fire and safety requirements.

9.1 Website goods. The website sells new equipment only. New Bitcoin miners receive 12 months of commercial warranty. Where an altcoin miner's manufacturer warranty is six months, The Mining Shop provides commercial cover for the balance up to 12 months, subject to the Warranty Policy.

9.2 Marketplaces. Used or refurbished goods may be sold on eBay where condition is explicit. Those listings receive a 30-day commercial warranty unless a longer period is stated. That commercial period does not replace or shorten any statutory Consumer right.

9.3 Remedies. Inspect promptly and use the RMA process. Preferred notification windows help evidence and service but do not remove a non-excludable right.

10.1 Non-excludable liability. Nothing excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, defective products where liability cannot be excluded, or any other liability or Consumer remedy that cannot lawfully be limited.

10.2 B2B limits. Subject to clause 10.1, B2B liability is limited as stated in the accepted Order Confirmation and to losses that were reasonably foreseeable. We are not liable for indirect or consequential loss, lost mining rewards, lost profit or revenue, loss of opportunity, or losses caused by power, cooling, network, pool, firmware, market, difficulty or coin-price changes outside our reasonable control. Any limitation is subject to applicable reasonableness requirements.

10.3 Installation and force majeure. We are not responsible for damage caused by an unsuitable or non-compliant installation, misuse, unauthorised modification or operation outside specification. Neither party is liable for delay caused by events beyond reasonable control, but Consumer delivery and refund rights remain available where law requires.

10.4 Transit risk. B2B risk passes as stated in clause 4 and the agreed Incoterm. Consumer risk passes only under the physical-possession rule in clause 4. Our carrier cannot be treated as the Consumer's nominated recipient.

11.1 Content on www.theminingshop.co.uk, including text, images, video, data and logos, is protected by intellectual-property law. It may not be reproduced, distributed or publicly displayed without permission, except where the law permits.

11.2 We process personal data under UK GDPR and the Data Protection Act 2018 as described in our Privacy Policy and Cookie Policy.

12.1 Notices and variation. Transaction notices must use the agreed contact route. A change to website terms does not retrospectively alter an accepted order unless the contract or law permits it.

12.2 Severability and waiver. Invalid wording is severed only to the minimum extent necessary. Delay in enforcing a right is not a waiver.

12.3 Governing law. English law governs. The courts of England and Wales have exclusive jurisdiction over B2B disputes unless otherwise agreed. A Consumer retains any mandatory forum right.

12.4 Complaints and ADR. Use our Complaints Procedure. Our final response will state any ADR body or scheme we are required or willing to use; we will not claim scheme membership unless current participation has been verified. Consumers may also seek help from Citizens Advice and use the courts.

12.5 Entire agreement. The documents in clause 2 form the agreement. No third party may enforce it under the Contracts (Rights of Third Parties) Act 1999 unless expressly stated. Mandatory rights always continue.

Who do these terms apply to?

They apply to Business Customers and to every Consumer order we accept. Customer status depends on the buyer’s actual purpose and the way the product is offered, not on an advertising feed or analytics tag.

Are hosting and repairs available to consumers?

No. Hosting, repairs, bespoke or customised goods, wholesale orders and services expressly offered only to businesses remain B2B only.

When is a contract formed?

When we issue an express written acceptance or dispatch the goods. A receipt acknowledgement is not acceptance by itself.

How can I pay?

Use only the options shown at checkout or on the official invoice. Availability and limits may vary by order.

How long does delivery take?

Timeframes depend on stock origin and testing. Consumer Orders are also protected by the consumer delivery rules in the Delivery and Shipping Policy.

What warranty applies?

New units normally receive 12 months of commercial warranty cover. Consumer statutory rights apply in addition and are explained in the Warranty Policy.

Summary only: these answers do not replace the full terms above.