Payments Policy

1.1 Accepted methods. We accept bank transfer to our UK business account; Stripe card payment where shown and only below £1,500 excluding VAT for mining-machine purchases; and USDT, USDC or BTC sent to the exact wallet and network on our invoice. We never accept cash, payment to a personal account or wallet, gift cards or unapproved escrow.

1.2 Marketplace orders. eBay and Amazon orders must be paid inside the relevant platform. Never move a marketplace payment off-platform.

1.3 Full payment. Mining machines are paid upfront in full. We do not take a part-payment to reserve or purchase a machine. Hosting energy deposits, siting fees and repair diagnostic charges are separate service charges.

2.1 Payment window. Payment is due within one business day of checkout or invoice unless we agree otherwise in writing. We may cancel an unpaid order and reallocate stock after that period.

2.2 Clearance. Clearance time depends on the bank, payment rail, network confirmations and compliance checks. We confirm when funds have cleared and been applied to the order; exchange or banking status alone is not confirmation by us.

2.3 Allocation and dispatch. Queue position, allocation, testing and dispatch begin after cleared funds, written acceptance and required checks. Any delivery estimate is governed by the Delivery and Shipping Policy and Order Confirmation.

2.4 Late commercial payments. Where credit or an extension has been expressly agreed, and for qualifying overdue business-service invoices, statutory interest and recovery costs may apply.

• Bank details appear only at checkout or on an official invoice issued from an @theminingshop.co.uk address. Quote the Order ID exactly.


• The full invoiced amount must arrive net of bank, correspondent-bank and foreign-exchange fees. An underpayment delays acceptance and allocation until corrected.


• Payment should come from the invoiced customer. A sole trader may pay from an account in their own legal name where it matches the invoice and passes verification. We may investigate, reject or return an unexplained third-party payment, less unavoidable banking costs where lawful.


• If a transfer is recalled, reversed or returned, the order remains unpaid until cleared replacement funds arrive.

4.1 GBP invoice. Crypto is accepted only as payment for our own GBP-invoiced goods or services; we do not provide exchange, custody or investment services.

4.2 Stablecoins. USDT or USDC must arrive in the invoice currency, amount and exact network. A transfer on the wrong network may be irrecoverable.

4.3 BTC valuation. BTC is valued in GBP at the Coinbase spot rate at the moment the payment reaches and is confirmed in our invoice-designated wallet. If Coinbase is unavailable or manifestly erroneous, we may use the Binance spot rate and record the source and timestamp.

4.4 Fees and shortfalls. The Customer bears network, exchange and sender fees. If the GBP value or received units are below the invoice total, the Customer must pay the shortfall before the order can be accepted. We do not retain an unagreed material overpayment; it will be credited, applied with consent, or resolved through the refund controls below.

4.5 Security. Use only the address on the current official invoice and verify material payments through a second official channel. We never request a seed phrase or private key.

Before cleared payment and acceptance, pricing may change. After we accept the order, the agreed GBP price is fixed.

A crypto payment is final as a payment instruction and cannot be reversed on-chain. That does not remove a remedy required by law for a Consumer or for faulty, misdescribed or undelivered goods. We do not offer a discretionary B2B crypto change-of-mind refund.

Where a refund is legally required or expressly approved, we perform proportionate identity, payer, sanctions, source-of-funds and wallet-control checks. A crypto refund is sent only to the original sending wallet unless law or a competent authority requires another route. The default accounting basis is the original crypto units actually received, capped where necessary so the refund does not exceed the GBP amount legally due. Network fees and any lawful deductions are explained before transmission. We keep the transaction hash, valuation source, approvals and screening record.

6.1 Mining-machine purchases. We do not accept machine-purchase deposits or price-hold deposits. Machines are purchased through full cleared payment under sections 1 and 2.

6.2 Hosting energy deposit. Hosting requires an energy deposit equal to one month of estimated energy charges per miner. It is applied to the final month, subject to overdue balances or other lawful deductions, under the Hosting Terms.

6.3 Hosting siting fees. Used, refurbished and third-party-sourced miners entering hosting are subject to the mandatory non-refundable siting fees in the Hosting Terms. Directly purchased new miners follow their site-specific quotation.

6.4 Repair diagnostics. The standard repair diagnostic fee is non-refundable, but is credited against the final repair price where an approved repair is undertaken, as stated in the Repairs Terms.

We apply proportionate risk-based checks. Triggers include inconsistent payer or delivery details, third-party payments, sanctions or export exposure, unusual wallets, fraud indicators, and aggregate transactions reaching our internal £15,000 including VAT threshold in a rolling 30-day period.

The £15,000 trigger is a company control, not a statement that enhanced due diligence at that amount is automatically required by UK law for every mining-hardware seller. We may ask for identity, authority, beneficial ownership, source of funds, purpose, wallet-control or destination evidence and may reject or cancel where concerns cannot be resolved.

We never change bank details or wallet addresses by email. If you receive different bank details or a new wallet address mid conversation, stop and call 01429 408034 to verify before sending anything. Verify our company independently: The Mining Shop UK Limited, company number 14666497 on Companies House, correspondence address Enterprise House, 202 to 206 Linthorpe Road, Middlesbrough, TS1 3QW, office at 38 Church Street, Hartlepool, TS24 7DG.

Title to goods remains with The Mining Shop UK Limited until receipt of cleared funds in full. VAT is added at checkout or on invoice where applicable; hosting invoices are billed separately, usually monthly in advance, and hardware and hosting are separate agreements invoiced independently.

Can I pay by card?

Card payment through Stripe is available only where shown at checkout and, for mining-machine purchases, only below £1,500 excluding VAT. Larger machine orders use bank transfer or invoice-approved USDT, USDC or BTC, subject to the payment and verification requirements above.

How long do I have to pay?

One business day from checkout or invoice unless we agree otherwise in writing.

When is my machine price fixed?

When funds have cleared and we issue the written Order Confirmation. Before acceptance, price and availability may change.

Do you take deposits for mining machines?

No. Mining-machine purchases are paid in full. Hosting energy deposits, hosting siting fees and repair diagnostic fees are separate service charges governed by their specialist terms.

Why might you request verification information?

Checks may be needed to verify the customer, payment ownership, authority, source of funds, sanctions exposure or fraud risk. Requirements are risk-based and depend on the transaction.

Can I pay from a personal account as a sole trader?

A sole trader may pay from an account in their own legal name where it matches the invoice and passes verification.

Guidance only: these answers summarise the policy. The full policy, General Terms and Order Confirmation prevail where applicable.