Customer Verification, AML and Sanctions Statement

This statement explains the risk-based identity, business, payment, sanctions and source-of-funds checks The Mining Shop UK Limited may apply to customers, payers, beneficial owners, authorised representatives, suppliers, hosting users and other counterparties.

The Mining Shop is an equipment and service business, not a bank or cryptocurrency exchange. References to AML, KYC or KYB describe proportionate commercial and compliance controls and do not claim that every financial-services rule applies to every transaction.

Checks may be used to:

• verify the customer and the authority of the person acting for it;
• confirm ownership or control of a business and payment source;
• prevent fraud, impersonation, chargebacks, stolen funds and invoice manipulation;
• assess sanctions, export-control, trade, geographic and end-use risk;
• respond to banks, payment providers, insurers, carriers, suppliers or hosting facilities;
• comply with applicable law, court orders, regulator requests or licence conditions; and
• protect customers, The Mining Shop and the integrity of the transaction.

Depending on risk, we may request company-registration information, trading and registered addresses, VAT or tax details, director or authorised-signatory identification, beneficial ownership, proof of authority, bank-account ownership, source-of-funds or source-of-wealth evidence, intended end use, destination, hosting location and relevant wallet or transaction evidence.

We request only information reasonably relevant to the identified purpose. Do not send a seed phrase, private key, password or complete payment-card number.

There is no single public value threshold that automatically determines every check. Enhanced review may be triggered by the size, frequency, geography, goods, delivery route, payment method, ownership structure, third-party involvement, inconsistent information, unusual urgency, sanctions match, adverse information or another fraud or compliance indicator.

We may repeat checks where information changes, a customer places a later order, sanctions lists change or a provider requests updated evidence.

We may screen names, addresses, beneficial owners and controllers against the current UK Sanctions List and consider applicable ownership-and-control rules. A simple name match is not automatically a confirmed match and may require further identifiers.

For international goods or services, we may request destination, consignee, end-user and end-use information and may refuse a transaction, seek advice or require a licence where sanctions, export controls or trade restrictions may apply.

Payment should come from the invoiced customer. A sole trader may pay from an account in their own legal name where it matches the invoice and passes verification. We may investigate, reject or return an unexplained third-party payment.

Approved stablecoin payments must use the exact asset, address and network stated on the current invoice. Blockchain transactions are public and irreversible. We may use transaction records or proportionate screening to assess payment ownership, sanctions and fraud risk.

While checks are incomplete, we may pause contract acceptance, allocation, dispatch, hosting deployment, repair release, refund or another affected step. We may request clarification, an alternative payer or method, additional evidence or professional advice.

We may decline or cancel a transaction and return funds, subject to unavoidable banking or network costs where lawful, if information cannot be verified or proceeding would create unacceptable legal, sanctions, fraud, security or provider risk. We will not explain confidential detection rules or information where disclosure would be unlawful or undermine controls.

Verification data is handled under our Privacy Policy, including lawful bases, sharing, security, international transfers, retention and individual rights. We apply data minimisation and keep records only for as long as reasonably required by the transaction, legal obligations, fraud prevention, claims, provider requirements or established retention schedules.

Information may be shared where necessary with banks, Stripe or another payment provider, insurers, couriers, suppliers, hosting facilities, professional advisers, verification providers, regulators or law-enforcement bodies, subject to an appropriate lawful basis.

Customers must provide accurate, current and authentic information; identify the true purchaser, payer, beneficial owners, destination and end user; explain material inconsistencies; avoid using nominees or intermediaries to conceal a party; and notify us of relevant changes.

Providing information does not guarantee acceptance. Falsified, misleading or withheld material information may result in refusal, cancellation, account restriction or reporting where required or permitted by law.

For verification questions, contact [email protected] or call 01429 408034, quoting the relevant order or invoice. Complaints follow our Complaints Procedure, and data-protection concerns may also use the route in our Privacy Policy.