Model Cancellation Form
1. When to Use This Form
Use this form only if you are a Consumer cancelling an eligible distance contract within the statutory period. You normally have 14 days after physical delivery to tell us, followed by a further 14 days to return the goods. Exceptions may apply, including genuinely bespoke goods. Faulty or misdescribed goods should be reported under the Refund and Returns Policy; cancellation is not your only remedy.
2. Model Cancellation Form
To: The Mining Shop UK Limited, 38 Church Street, Hartlepool, TS24 7DG; [email protected].
I/We hereby give notice that I/We cancel my/our contract of sale for the following goods: ____________________
Ordered on: __________ · Received on: __________ · Order number: __________
Name of Consumer(s): ____________________
Address of Consumer(s): ____________________
Signature (only if sent on paper): ____________________ · Date: __________
3. How to Send It
Email the completed information to [email protected] or post it to the Hartlepool address above. Keep evidence of sending. You do not have to use this form: any clear statement identifying the order and decision to cancel is sufficient.
Do not send goods until we issue return instructions and the correct RMA address. Use suitable tracked and insured carriage.
4. Return and Refund
The return-cost disclosure, permitted diminished-value rules, refund method and timing are in the Refund and Returns Policy. A restocking charge does not apply to a valid Consumer cancellation. Nothing on this page limits fault, safety or other non-excludable rights.
Questions About This Policy?
The Mining Shop UK Limited · Company number 14666497 · VAT GB482035600
Registered office: Enterprise House, 202 to 206 Linthorpe Road, Middlesbrough, England, TS1 3QW
Shop and repair centre: 38 Church Street, Hartlepool, TS24 7DG, United Kingdom
Email: [email protected] · Admin: [email protected] · Phone: 01429 408034